Shipping policy

Shipping Policy

We ship orders using leading courier services such as DHL, FedEx, and others. The shipping carrier is selected based on destination and shipping method to ensure the most reliable and efficient delivery.


Processing Time

Orders are processed and prepared within 5 business days after purchase. You will receive a confirmation email once your order has been shipped.


Shipping Coverage & Rates

We offer free shipping to selected countries worldwide. The list of eligible countries may vary and is updated regularly.


Estimated Delivery Times

  • Standard Shipping: 4–9 business days

  • Express Shipping: 1–3 business days

Please note that delivery times may vary depending on the destination and potential customs delays.


Order Tracking

All shipments include a tracking number. You will receive tracking details via email as soon as your order is dispatched.


Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at info@eagleglow.com. We will assist you in tracking the shipment and, if necessary, prepare a replacement at no additional cost.


Customs & Duties

International orders may be subject to customs duties, taxes, or import fees upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the purchase or shipping cost.